![]() I left the store and went 2 miles down the street to AT&T. Basically telling me if they allowed me to use their computers or if they used their computers in store to order the phone that they would be fired, literally! I truly believe the employees tried and did everything in their powers to help but they were so scared of going against policy that there was nothing that they could do. Only inform me of upgrading, paying full price. Remind you, I’m inside a C Spire store on wall display phone with customer care! All I’m wanting to do is purchase a phone with the $100 discount and leave. I explained to her that I already tried to complete a store pick up online and did not see an option and at the moment I currently do not have a phone to utilize. "But I would have to charge you full price versus the $100 discount." "Ok, can you process the information and just charge it to my account or I pay for the device over the phone." "Yes", she replied. ![]() ![]() I explained my situation and again was told that they did have a few phones in store available for me to purchase and pick up in the store. Finally, a customer service representative answered the phone. The phone that’s attached to the wall with a wire keeping you from walking away. So, I’m inside the store at this point using a display phone to call customer care. ![]()
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